What Will Be Deleted

• • Your profile information (name, email, phone, address)
• • Appointment history and service requests
• • Notifications and messages
• • Residential lead records (telecom leads, service interest, live agent requests)
• • Customer interactions, devices, and preferences
• • Job applications
• • Your authentication account and sign-in credentials

What May Be Retained

• • Business records — Business contact information is anonymized rather than deleted to preserve business pipeline integrity and contractual obligations.
• • Transaction records — Payment and invoice records may be retained in anonymized form where required for tax, legal, or warranty purposes.
• • Operational logs — Non-personal operational and audit logs may be retained for security and compliance.

Retained records are anonymized — your name, email, phone, and other personal identifiers are removed or replaced with non-identifying placeholders.