• Your profile information (name, email, phone, address)
• Appointment history and service requests
• Notifications and messages
• Residential lead records (telecom leads, service interest, live agent requests)
• Customer interactions, devices, and preferences
• Job applications
• Your authentication account and sign-in credentials
What May Be Retained
• Business records — Business contact information is anonymized rather than deleted to preserve business pipeline integrity and contractual obligations.
• Transaction records — Payment and invoice records may be retained in anonymized form where required for tax, legal, or warranty purposes.
• Operational logs — Non-personal operational and audit logs may be retained for security and compliance.
Retained records are anonymized — your name, email, phone, and other personal identifiers are removed or replaced with non-identifying placeholders.